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Product · eresto Queue

No clipboards. No chaos at the door.

A mobile-first queue system with URL access. Guests register from their phone, see live position, and walk in on time. Designed for the entrance, where it matters.

Mobile-first One-tap guest calling URL-based, no app Real-time updates
eresto Queue — Smart mobile app for managing waiting guests, sessions and customer queues
Five Reasons Owners Love It

A waitlist that becomes a customer list.

Built for the entrance, where queues actually happen — and built to keep working after the wait ends. No paper, no clipboards, no "whose turn was it?" when the shift changes.

01

Every guest becomes a contact.

Every name and number that joins the queue is saved automatically — so today's wait turns into tomorrow's promotion. Built-in CRM means you win guests back with offers, not guesswork.

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Saved to CRM
02

Runs from a phone

The whole queue lives on mobile — track, trace and update it from anywhere at the entrance. No desk, no terminal, no being tied to one spot.

03

Call the guest in one tap

When the table's ready, ring the guest straight from the app. No copying numbers, no missed turns — seat them in seconds.

04

No lost handovers

When staff change shifts, nothing's lost. The queue isn't stuck in one person's notebook — it's in the system, ready for whoever's on next.

05

Multiple queue tags

Separate walk-ins, reservations, takeaway or VIPs with tags, so you run several lines at once without the mix-ups.

See it in action

One app. Two screens. Total control.

A unified mobile app for hosts — Dashboard overview and eresto Queue work side by side. Track today's session, manage waitlists, log no-shows, and add new customers — all from one device.

eresto Queue mobile app showing Dashboard and eresto Queue screens side by side
Every feature

Simple queue. Done right.

Most queue systems try to do too much. Eresto Queue does the one thing well — gets guests seated faster.

01 · For guests

The guest experience

  • URL-based access — no app download ever
  • Customer queue tracking — see your own position
  • Live waiting status — updates as queue moves
  • Party size handling — right table for each group
  • Step-away friendly — track position from anywhere nearby
02 · For staff

The host's tools

  • Mobile-based queue system — runs from any phone
  • Live status page — guests check their position via URL
  • Auto-advance — call next guest in one tap
  • OMS integration — table state auto-updates
  • Skip / no-show handling — clean queue automatically
Pricing

Queue starts at ₹799/month.

Or get it free as part of the Plus plan (digiMenu + OMS + Queue + Feedback).

See all plans
Frequently asked

eresto Queue, explained.

Why is eresto Queue mobile-only?
Restaurant queues happen at the entrance — that's where staff and guests are, and that's where phones live. We built eresto Queue mobile-first because every other form factor is a compromise for this use case.
Does it need an app installed?
No. Guests scan a QR or visit a URL — the queue runs in the browser. No app store visits, no installation friction.
Can guests track their position from outside the restaurant?
Yes. The customer-facing queue link is shareable. Guests can shop nearby, return when their turn is close.
Does it integrate with OMS?
Yes. When a guest is seated, the table state in OMS auto-updates. When the bill is closed, the queue moves forward.
What happens with no-shows?
After a configurable timeout (default 5 minutes after they are called), the system marks them as no-show and advances the queue automatically.
Ready when you are

Tame the queue at your entrance.

15-minute setup. Free during the demo. See how your weekend rush handles itself.